This notice explains how we handle personal data when you visit ndmx.net or ask for a demo or a quote.
1. Who we are
NDMX is sold, set up and supported by Iris Media (Egypt) and Grasshopper Media (United Arab Emirates, selling worldwide). The partner that handles your request is the controller of your personal data: Iris Media for requests from Egypt, and Grasshopper Media for all others. For privacy or legal matters, write to support@ndmx.net.
2. What we collect
- Demo requests: your name, work email, company, country, role, team size, current system, your message, and your consent to be contacted.
- Quote requests: your name, work email, company and country, the modules, seats and services you choose, your message, and your consent to be contacted. If you email us, we receive your message and email address.
- Technical data: our hosting provider processes data such as your IP address, browser type and the pages requested, to deliver and protect the website. The demo and quote forms use our hosting provider’s anti-spam check to block automated submissions.
- Emails from the forms are delivered by our email provider.
Please do not include sensitive personal data in your message.
3. Cookies
This website sets no cookies and uses no advertising or tracking tools.
4. How we use your data
| Purpose | Legal basis |
|---|---|
| Responding to your request and arranging a demo or preparing a quote | Your request and your consent |
| Keeping a record of your request and consent | Our legitimate interests |
| Operating and securing the website | Our legitimate interests |
| Meeting legal obligations | Legal obligation |
These are the grounds recognised by the EU GDPR and the UK GDPR, the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and Egypt’s Personal Data Protection Law (Law No. 151 of 2020). We do not sell your data or use it for automated decision-making. We send marketing only where you asked for it or the law allows it, always with a way to opt out.
5. Sharing
We share your data only with:
- the partners, as needed to handle your request;
- our service providers, under contract: our hosting provider and our email provider;
- authorities or advisers, where the law requires it or to protect our legal rights.
6. International transfers
Our service providers may process data outside your country, including in the United States. Where required, we use recognised safeguards such as the European Commission’s Standard Contractual Clauses or the UK’s International Data Transfer Addendum, or the transfer conditions of UAE and Egyptian law.
7. Retention
We keep demo and quote requests and related emails for 24 months after our last contact, unless you become a customer or ask us to delete them sooner. Technical logs are kept only for the short periods set by our hosting provider.
8. Your rights
Depending on where you live, you may have the right to access, correct or delete your data, to object to or restrict its use, to data portability, and to withdraw your consent at any time. To exercise these rights, write to support@ndmx.net; we reply within one month. You may also complain to your data protection authority.
9. Security
We use reasonable technical and organisational measures to protect your data, including encrypted connections and limited access.
10. Children
This website is intended for businesses and is not directed at anyone under 18.
11. Data inside the NDMX service
This notice does not cover data that customers keep in their own NDMX systems. For that data the customer is the controller, and it is handled under the customer’s agreement with us.
12. Changes
We may update this notice by publishing a new version on this page. This notice is also published in Arabic; if the two versions differ, the English text governs.